Chris G’s Best Yelp Reviews: Lapperts Ice Cream – 2/5 Stars (Owner Response)

Lappert’s Premium Gourmet Ice Cream – Palm Springs
$ Ice Cream & Frozen Yogurt, Shaved Ice, Juice Bars & Smoothies
130 N Palm Canyon Dr
Palm Springs, CA 92262

I found the old couple who owns this place to be annoying and pushy. I JUST WANTED TO LOOK AT THE DAMN ICE CREAM before making a decision and the old man kept talking my ear off, trying to make me speed up my decision after I told him three times that I need another minute. At that point, I had probably only been in the shop for SECONDS after him showing me about four or five flavors of ice cream. Honestly, both my partner and I were so turned off by old man motormouth pressuring us to make a decision and annoyingly just not being able to stop namedropping different flavors that we just left. I don’t get it. Although this place fills up really fast, he seemed so desperate like someone who hasn’t seen customers all day. I basically threw in the towel and walked out and we went to Ben & Jerry’s. Lol.

What actually helped speed my decision besides this place seeming to have a bit of a grim and outdated facade was seeing that only tiny slivers of the papaya sorbet – the flavor that I really wanted to try here – was left along the perimeter of the tin. And the guy, after recommending all the flavors, said that the papaya sorbet was out but he could get more from the back, as if he’d be doing us such the big favor not scraping that tin bone dry.

By the way, the peanut butter and cookie almond ice cream at Ben & Jerry’s was marvelous guys, so thanks for not shutting up.

Useful:Funny:Cool: 3


Comment from Joseph G. of Lappert’s Premium Gourmet Ice Cream – Palm Springs
Business Owner

Dear Christine:

Thank you for your review. But I feel you might have the wrong Ice Cream store? my wife one of the owners is under 40 years old and I am in my early 50?. you kept saying in your review old man??? you also said we carry Papaya we never have carried it and you said it was in the vin we don’t carry metal. We have bins that the Ice Cream is in. maybe this is the first time for you in a Ice Cream store?? Thank you for your pleasant review, Adam