Urth Caffé- Melrose
$$ Coffee & Tea, Breakfast & Brunch, Bakeries
8565 Melrose Ave
West Hollywood, CA 90069
I told the person in front that I’d like a tofu scramble to-go. When I opened my bag, I found that I got tofu WITH a scramble to-go.
Wha? I told the person that handed me the bag that they messed up and he insisted that they didn’t. He kept insinuating that I got hooked up with a huge scramble as if I got two for one. The tofus were sliced into six rectangles. On the to-go menu, it says substitute tofu for $1.50 and I told the guy in front that I’d like a scramble with tofu instead, which he charged that $1.50 for, so I am not asking for something that is supposedly nonexistent.
Well anyway, management was more than helpful when I got the reins tightened after talking to Urth Caffe customer service, first to a woman who (surprisingly or unsurprisingly) spoke little English for someone in that role who basically did not understand anything I was saying except when I asked for a supervisor. Then I talked to the supervisor who finally understood that the to-go menu I guess has a misprint and says it can substitute tofu for eggs when it can’t. He called management there and they gave me a few tiny gift certificates.
A couple of weeks later, I am checking their to-go menu and THE SAME MISPRINT is on there:
Sub tofu $1.50 under the breakfast scrambles.
All I can say is that I will keep enduring the insufferable crowds here and am sticking with their matcha boba with almond milk because it is delicioso. I sometimes stick to the kid’s PB&J (it’s really good and filling), or to a less of an extent their veggie sandwiches, which are more pricey than filling, or the plum rolls, which came with veggies, cold firm brown rice, and didn’t come with plum. I am probably just sticking to the matcha boba with almond milk. While I really don’t have much of a dislike for the food of this place, their busy location makes it easy to dislike. Although the ambiance is quite an interesting anthropological people-watch and consists of the West Hollywood conventional and quite the mix of rich preppy Middle Easterners, the men who look like they’re from old money Bostonians without having ever lived there and the women, on the flip side, sporting couture modesty veils, apparently on blind dates together.
This is what Urth Caffé calls a “Tofu Scramble”.
Useful: 3 Funny: 5 Cool: 3
11/7/2016